For any startup, keeping a lid on costs and optimising processes is clearly the key to survive—and thrive. To that end, Bangalore-based ZN Retail Pvt. Ltd, which runs e-grocery startup ZopNow, is banking on a unique business model that it calls ‘scale-local’, which does away with warehousing as well as traditional hyperlocal delivery.

In an interview with VCCircle, Raj Pandey, chief executive at ZopNow, talks about the firm’s operational model, funding plans, new revenue streams, and more.

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