| Log in
Photo Credit: Reuters
TMT

Uber admits to underpaying New York City drivers for over two years

24 May, 2017

Uber Technologies Inc said on Tuesday it underpaid its New York City drivers for the past two-and-a-half years, an error that could cost the ride-hailing company tens of millions of dollars.

Uber generally takes a commission from its drivers after deducting taxes and some fees, but it instead took a higher percentage from its New York City drivers using the full fare before accounting for sales taxes and fees, according to the Wall Street Journal, which first reported the news. on.wsj.com/2rPJOUk

Uber usually takes a 25 percent commission from U.S. drivers under a November 2014 nationwide driver agreement, the report said.

The company could pay drivers back at least $45 million, averaging at about $900 per driver, the Journal reported.

“We are committed to paying every driver every penny they are owed – plus interest – as quickly as possible,” Rachel Holt, Uber’s regional general manager for U.S. and Canada, said via email.

All New York City drivers under the 2014 agreement would be eligible for a refund, regardless of whether they are still active or not, as long as they completed an Uber ride, the Journal report said.

The Independent Drivers Guild, which represents 50,000 drivers in New York City, on Tuesday called on regulators to investigate the payments practices of Uber and other ride-hailing apps.

The guild, in a statement, also called for an investigation into Uber’s use of the “upfront pricing” feature, which guarantees customers a certain fare before they book a ride.

Drivers have complained that the feature short-changes them while Uber gets the difference, the guild, which was set up last year with Uber’s help, said.

In January, Uber agreed to pay $20 million to settle claims by the U.S. government that it exaggerated prospective earnings in seeking to recruit drivers and that it downplayed the costs of buying or leasing a car.

Uber has been hit with a number of setbacks lately, including accusations of sexual harassment from a former female employee and a video showing Chief Executive Travis Kalanick harshly berating an Uber driver.

Like this report? Sign up for our daily newsletter to get our top reports.


Leave Your Comment
Uber to allow tips for drivers in policy shift

Uber to allow tips for drivers in policy shift

Reuters 5 months ago
Uber said on Tuesday it will for the first time allow drivers to collect tips...
Uber faces FBI probe over software targeting rival Lyft

Uber faces FBI probe over software targeting rival Lyft

Reuters 2 months ago
The Federal Bureau of Investigation is probing to see if Uber Technologies Inc...
Uber agrees to data privacy audits in FTC settlement

Uber agrees to data privacy audits in FTC settlement

Reuters 3 months ago
Uber Technologies Inc has agreed to two decades of audits after U.S. regulators...
No Comments

Uber admits to underpaying New York City drivers for over two years

Powered by WordPress.com VIP