Zendesk
TMT
24 June, 2024
Observe.AI backer Zendesk creates fund to invest in AI startups
Customer engagement software provider Zendesk, which has backed companies such as conversational intelligence firm Observe.AI and field service management software ......
TMT
22 June, 2023
Zendesk snaps up workforce management platform Tymeshift
Bengaluru and California-based software-as-a-service (SaaS) company Zendesk said Thursday it has acquired Connecticut-based modern workforce management solution Tymeshift. The acquisition furthers ......
Opinion
31 August, 2017
Businesses need a new-age customer service approach to stay ahead of disruption
With the evolution of the 'subscription economy', several innovative businesses now place the customer at the heart of the enterprise. ......
TMT
02 November, 2016
Sequoia, Accel Partners invest $55 mn in Freshdesk
Freshdesk Inc., which provides cloud-based customer engagement software, has raised $55 million (Rs 366 crore) in its Series F funding ......
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