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customer experience

Homegrown private equity firm ChrysCapital buys ResultsCX from One Equity Partners

TMT

04 October, 2021

Homegrown private equity firm ChrysCapital buys ResultsCX from One Equity Partners

Homegrown private equity player ChrysCapital has acquired ResultsCX, a customer experience partner to Fortune-100 and Fortune-500 companies globally, from middle ......

Wisdom Group enters CRM space with new acquisition

TMT

26 February, 2021

Wisdom Group enters CRM space with new acquisition

Wisdom Capital, the brokerage and trading unit of IT services company Wisdom Group, on Friday announced the acquisition of ImagineSales, ......

Sonata Software to snap up Australian firm GAPbusters

TMT

04 March, 2020

Sonata Software to snap up Australian firm GAPbusters

Bengaluru-based infotech firm Sonata Software Ltd has acquired a Melbourne-based company that focusses on enterprise-level solutions for measuring customer experience. The ......

Prime Venture Partners backs SaaS startup SurveySparrow

TMT

02 April, 2019

Prime Venture Partners backs SaaS startup SurveySparrow

SurveySparrow, a cloud-based customer experience platform which offers tools for online surveys, has raised $1.4 million (around Rs 9.6 crore) ......

Infosys to acquire London-based digital studio Brilliant Basics

TMT

04 August, 2017

Infosys to acquire London-based digital studio Brilliant Basics

Infosys Ltd, India's second-largest software services exporter, has inked an agreement to acquire London-based design and product studio Brilliant Basics ......

How artificial intelligence is taking customer experience to new frontiers

Opinion

27 July, 2017

How artificial intelligence is taking customer experience to new frontiers

Have you ever thought about what the future holds for us? Self-driven cars, automatically-curated Netflix queues, and an intelligent home ......