Vietnam recorded about 169,000 arrivals from India in 2019, according to the Vietnam Tourism Annual Report 2019. By 2025 the figure had reached 746,000, which made India the sixth-largest source market, according to Vietnam's Government News. The first half of 2026 brought more than 491,000 arrivals, up 45.6 per cent year on year, the Vietnam News Agency reported, citing the tourism authority.
Travellers can apply for a Vietnamese e-visa through the government portal. So what is left for a visa service to do? Simon Volfson, CEO of GetVisaGo, explains which parts of the process a traveller can hand over, and why a family trip is the clearest example.
Q1. Simon, what matters most to you in the growth of India-to-Vietnam travel?
The speed. The market has grown more than fourfold in six years. There are more direct flights, and travellers can combine city visits with time on the coast and explore several regions in one trip. For us, the more important question is who is travelling. Some are applying for an e-visa for the first time; others are collecting documents for a whole family. People seek help when they're unsure what to enter or which entry option to choose. That is where our work starts.
Q2. But the application can be filed without help. Why would a traveller pay GetVisaGo?
For help preparing the application, and for someone to ask when a question comes up.
The applicant is responsible for the accuracy of everything entered in the government form. They choose the dates and the number of entries, and they prepare the files. Mistakes can cost time and money. An error can hold up the application, require a correction, or lead to a refusal. Wrong passport details can end up on the issued e-visa. If the visa is refused, the government e-visa fee is not refunded.
Imagine someone who applies for a single-entry visa and then, already in Vietnam, decides on a side trip to Cambodia. Once they leave, that visa will not get them back in, and they need a new one before they can return. That is why the number of entries is chosen before the form is completed and the permitted stay is checked against the dates printed on the issued visa, not the 90-day maximum.
A good place to start is our Vietnam visa guide for Indian travellers: it explains the requirements and the application process. If, after reading it, someone prefers to handle the application themselves, they can apply directly.
Our service is for people who would rather have a team prepare and review their application before it is submitted. The client still provides the documents and personal details; the application cannot be prepared without them.
Q3. What does that change in practice, say for a family with children?
Take a family of two adults and two children. One person is gathering passport details and photos for everyone while also arranging flights and accommodation. They need to check that the application dates match the family's travel plans. Even small questions take time to resolve. Does this photo meet the requirements? Has the name been copied correctly from the passport? Which dates should go in the form?
When a family applies for a Vietnam visa through GetVisaGo, our team checks the documents for common mistakes and answers questions about the requirements, including on WhatsApp. The person organising the trip no longer has to find every answer on their own. They still provide any additional information needed, and the team does the checking.
Q4. How can a traveller tell whether a service is worth paying for?
I would ask two questions: what exactly will the company do, and what is the total cost?
"We help with visas" is not an answer. Check whether document review is included and where you can turn with questions. It is also worth separating the service's own processing time from the government's decision time: the visa is issued by the immigration authority, and no private company can guarantee approval.
The same applies to price. The government fee and the service fee cover different things, even when they're included in a single price. At GetVisaGo, the government fee is included in the total price for Vietnam, and the client sees the full amount before paying. Whether that level of help is worth the price is then their decision.
Q5. Finally, what would you tell someone planning their first trip to Vietnam?
Check the visa requirements before making any non-refundable bookings. Before you fly, make sure the personal details on your e-visa match your passport and its validity dates cover your trip.
Insights Focus is a marketing initiative for sponsored posts. No VCCircle journalist was involved in the creation of this content.