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Terms of use

Access to and use of Mosaic Media Ventures Private Limited website is subject to the following terms and conditions.

These Terms constitute a legal agreement between us i.e., Mosaic Media Ventures Private Limited and You stating the terms that govern your use of the Platform (defined below).

This document is an electronic contract between Mosaic Media Ventures Private Limited, a "company" incorporated under the provisions and within the Companies Act, 2013, and having its registered office at HT House, 18-20, Second Floor Floor, Kasturba Gandhi Marg, New Delhi -110 001, India, (hereinafter referred to as "Mosaic") and You, under the provisions of the Information Technology Act, 2000 (as amended from time to time) as well as relevant rules framed thereunder.

These Terms of Use govern your use of this website, content and community services offered through www.vccircle.com or VCCircle ("Site"). Terminology such as "You", "Your", “User” shall mean the user of the Site unless contrary to the context herein and all users herein agree to access the Site subject to the terms and conditions as set out herein below:

“Mosaic”, “we”, “us” and “our” shall mean Mosaic Media Ventures Private Limited (MMVPL).

We may add to or change or update these Terms of Use from time to time entirely at our own discretion. You are responsible for checking these Terms of Use periodically. Your use of the Site after any amendment to the Terms of Use shall constitute your acceptance to such amendments. If you do not agree to be bound or cannot comply with any of the Terms, please do not proceed with this site.

We will do our utmost to ensure that the availability of the Site will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, User access to the Site may also be occasionally suspended or restricted to allow for repairs, maintenance, or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction

Usage, Charges & Termination

The term “services” refers to services available from Mosaic, including but not limited to a Paid subscription fee for the user. If the user does not purchase or opt for a subscription, his or her access to our Site shall be limited.

A subscription fee shall be payable for accessing the content behind a paywall. Some parts of the Site shall be available for access free of cost. A subscription allows the user to access all the content which is available on the Site and he or she will get one login ID and password for his/her personal use. You are required to register as a subscriber for the services by completing the registration process (i.e. by providing us with current, complete, and accurate information within registration form). You are entirely responsible for maintaining the confidentiality of your password and account. To access paid services, You will be asked to enter your individual User Name and Password, as chosen by You during your registration. Mosaic does not permit any of the following:-

(a) Any other person sharing your account and Password;

(b) Any part of the Site being cached in proxy servers and accessed by individuals who have not registered with Mosaic as users of the Site; or

(c) Access through a single account and Password being made available to multiple users on a network.

If Mosaic reasonably believes that an account and Password is being misused in any manner, it shall reserve its right to cancel access rights immediately without notice, and block access to all users from that IP address. We shall have the right to indefinitely suspend or terminate or block access of your subscription on the Site and refuse to provide You with access to the Site.

Furthermore, You are solely responsible for any and all activities that occur under your account. You agree to notify Mosaic immediately of any unauthorized use of your account or any other breach of security. Mosaic shall not be liable for any loss that You may incur as a result of someone else using your password or account. However, You shall be held liable for losses incurred by Mosaic or another party due to someone else using your account or password.

The subscription fee received is non-refundable provided no voluntary suspension or discontinuation of the Site by Mosaic is undertaken, in which case, a proportionate refund shall be provided based on the number of days for which You were unable to access the content behind a paywall. Any applicable taxes shall be levied to You over and above such subscription fee. The subscription fee payment may be made through any of the modes listed on the Site from time to time.

By submitting your payment and other subscription details, you are making an offer to us to buy a subscription. Your offer will only be accepted by us when we have successfully verified your payment details, email address & other details, at which point we will provide you with access to your subscription. Mosaic reserves the right to reject any offer in its sole discretion, for any or no reason whatsoever.

Mosaic also reserves the right to change, modify the subscription packages or the subscription amount with or without notice but the same would remain unchanged for the duration/validity of granted subscription licenses.

Mosaic may offer combo deals from time to time wherein subscription would be governed by Mosaic terms of service & privacy policy with respect to Site and the combo partner’s terms of service and/or privacy policy with respect to such partner’s services. It is the responsibility of the subscriber to read and understand the respective terms of services and/or privacy policies. Mosaic will not be responsible for any terms of service provided by the combo partner.

As a condition of your use of the Services, you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Services in any manner that could damage, disable, overburden, or impair any Mosaic’s server or the network(s) connected to any Mosaic server, or interfere with any other party’s use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems, or to any of the Services through hacking, password mining, or any other means.

Mosaic reserves its right to refuse service, restrict, suspend or terminate your account without any prior written notice, upon which, your right to use Mosaic’s Site will immediately cease. However, in a case, such termination happens without any cause by Mosaic, then a proportionate refund of subscription fees shall be made based on the number of days wherein You were unable to use the Services already paid for.

User shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued thereunder and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made thereunder, Foreign Contribution Regulation Act, 1976 and the rules made thereunder, Income Tax Act, 1961 and the Rules made thereunder, Export-Import Policy of the government of India) applicable to them respectively for using Payment Facility.

All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the user and the respective Issuing Bank and payment instrument issuing Bank.

All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which supports Payment Facility to provide these Services to the User. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between the subscriber and the respective Issuing Bank.

User Conduct and Obligations

You agree to follow all applicable laws, rules, and regulations when using the Site. You agree to not use any product or service available on the Site to:

(a) Upload, post, email, transmit or otherwise make available any content that is unlawful, illegal, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable. This includes text, graphics, video, programs or audio.

(b) Upload, post, email, transmit or otherwise make available any viruses, trojan horses, time bombs, or any other harmful programs or elements.

(c) Harm minors in any way.

(d) Engage in antisocial, disruptive, or destructive acts, including "flaming", "spamming", "flooding", "trolling" and "griefing" as those terms are commonly understood and used on the Internet.

(e) Impersonate any person or entity, including, but not limited to, Mosaic's official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity.

(f) Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Site.

(g) Disrupt, place unreasonable burdens or excessive loads on, interfere with or attempt to gain unauthorized access to any portion of our website, its computer systems, servers, or networks.

(h) Upload, post, email, transmit or otherwise, make available any content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under a non-disclosure agreements).

(i) Upload, post, email, transmit or otherwise, make available any content with the intention of committing or promoting an illegal act.

(j) Upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright, privacy rights, rights of publicity, or other proprietary rights ("Rights") of any party.

(k) Upload, post, email, transmit or otherwise, make available any unsolicited or unauthorised advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", duplicative messages, or any other form of solicitation.

(l) Transmit, directly or indirectly, any unsolicited bulk communications (including emails and instant messages).

(m) Harvest information about Mosaic’s users for the purpose of sending or to facilitate the sending of unsolicited bulk communications. Mosaic reserves the right to immediately terminate your access or use of the Site, with or without any notice, and further take appropriate actions as deemed necessary (including but not limited to enforcing legal remedies), if You or anyone using Your access details to the Site violates the above-stated terms.

Intellectual Property Rights (IPR's)

Unless otherwise stated, copyright and all intellectual property rights in all material presented on the Site (including but not limited to text, audio, video, or graphical images), Mosaic trademarks and logos appearing on this site are the property of Mosaic, its parent, affiliates, and associates and are protected under applicable Indian laws. You agree not to use any framing techniques to enclose any trademark or logo or other proprietary information of Mosaic. Any infringement in this regard shall be pursued in such form and manner as deemed fit by Mosaic.

Mosaic grants you permission to only access and make personal use of the Site and You agree not to download or modify/ alter/ change/ amend/ vary/ transform/ revise Mosaic's Site, or any portion of it, except with the express consent of Mosaic.

Mosaic forbids you from any attempts to resell or put to commercial use any part of the Site; any downloading or copying of account information for the benefit of any other merchant; or any data gathering or extraction tools; or any use of meta tags. You may not (whether directly or through the use of any software program) create a database in electronic or structured manual form by regularly or systematically downloading and storing all or any part of the pages from this site.

No part of the Site shall be reproduced or transmitted or stored on another website, nor any of its pages or part thereof be disseminated in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service unless prior written permission is obtained from Mosaic.

All information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials ("Content"), whether publicly or privately transmitted/posted, is the sole responsibility of the person from where such content is originated (the Originator). By Posting any material which contains images, photographs, pictures or that are otherwise graphical in whole or in part ("Images"), you warrant and represent that (a) you are the copyright owner of such Images, or that the copyright owner of such Images has granted you permission to use such Images in such manner and for such purpose as permitted by these Terms of Use, (b) you have the rights necessary to grant the licenses and sublicenses described in these Terms of Use, and (c) that each person depicted in such Images, if any, has provided consent to the use of the Images, including but not limited to the distribution, public display, and reproduction of such Images.

You represent that you have valid rights and title in any and all Content/Images that you submit on the Site, that you have not infringed on any IPR’s belonging to any party, and further that you will indemnify Mosaic or its affiliates for all claims arising out of any content that you post on the Site.

Mosaic accepts no responsibility for the said Content / Images. However, you understand that all Content / Images posted by You become the licensed property of Mosaic and You hereby grant to Mosaic and its affiliates, a non-exclusive, royalty-free, perpetual, irrevocable, and sub-licensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such Content / Images (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed throughout the world.

Indemnification

You agree to indemnify, defend and hold harmless Mosaic, its Affiliates, and their respective directors, employees, shareholders, officers, contractors, licensors, and assignors from and against any and all actions, demands, suits, proceedings, penalties, losses, liabilities, claims, damages, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) including third-party claims asserted against or incurred by Mosaic that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms of Use.

Limitation of Liability

Notwithstanding anything to the contrary, in no event, shall Mosaic and/or its parent/s, affiliate/s, associate/s shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages whatsoever (including but not limited to damages for loss of business, damages to your computer system/s, damages for loss of profits, damages for loss of data) arising in contract, tort, or otherwise, from the use of or inability to use the Site or any of its contents, or from any act or omissions as a result of using the Site or any such contents, or from any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, server failure, communications line failure, destruction, alteration, unauthorized access, or use of any information contained on the Site.

Mosaic’s maximum aggregate liability for any and all claims (including third-party claims) in furtherance to providing Services herein shall not exceed an amount equivalent to the last one month’s proportionate subscription fees received by Mosaic from You and this clause shall survive the termination hereof.

Disclaimer

All the contents of the Site are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. Any specific advice or replies to queries in any part of the Site is/are the personal opinion of such experts/ consultants/ persons and are not subscribed to by the Site or its representatives. The information from or through the Site is provided on an "AS IS" basis, and all warranties and conditions, expressed or implied of any kind, regarding any matter pertaining to any goods, service or channel, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement are disclaimed and excluded.

No representations or warranties whatsoever are made by Mosaic as to the (a) accuracy, adequacy, reliability, completeness, suitability, or applicability of the information to a particular situation; (b) that the service will be uninterrupted, timely, secure, or error-free; (c) the quality of any products, services, content, information, or other material purchased or obtained from the website will meet your expectations or requirements; or (d) any errors in the Site will be corrected.

Any transactions relating to the sale/purchase of goods and/or services not directly offered by Mosaic are to be settled inter-se between the parties to such transaction and all warranties (express or implied) regarding any matter pertaining thereto are expressly disclaimed by Mosaic. Mosaic merely endeavors to provide a platform where You and other party may interact, exchange information, or carry out transactions on such terms and in the manner mutually agreed between You and the other party. You are solely responsible for all the activities, transactions arising with your association with such third parties on the Site to which effect Mosaic disclaims all/any responsibility or warranty whatsoever.

Under no circumstances will Mosaic be held responsible or liable, in any way, for any content which in legal opinion or otherwise is perceived to be derogatory, threatening, defamatory, obscene or offensive, offends public sensibilities or morals, and shall neither be liable for any errors or omissions in any content nor for any loss or damage or infringement of any kind incurred as a result of the use of any content posted or uploaded on the Site. You specifically agree that Mosaic is not responsible for any content sent, used, and/or included in Mosaic’s Site by any third-party.

Third-Party Content

Certain links on the Site lead to data/ resources located on servers maintained by third parties that are independent of Mosaic i.e. Mosaic has no control, connection (business or otherwise) since these websites/servers are external to Mosaic although such third- party(s) websites may at times use Mosaic's IPR's. You agree, understand, and acknowledge that by visiting such third party websites You are beyond Mosaic's website. Mosaic therefore neither endorses nor offers any judgment or warranty and shall accept no responsibility/ liability for the authenticity, availability, suitability, reliability, accuracy of any information, software, product, service, or graphics. Further, Mosaic does not endorse any of the goods/services and shall not be liable for any damage, loss or harm (direct or consequential) as well as any violation of local or international laws that may be incurred by Your visit and/or transaction/s on these website(s), as the same is provided on "as is" without warranties and representations of any kind. You are advised to seek expert opinion before relying on any advertisement, material, information, or alike and also use Your own judgment with respect to such advertisement, material, or information being true, correct, or error-free.

Certain parts of the Site shall contain material submitted by users including You. You will indemnify and hold harmless Mosaic against all third party claims, demands, and actions brought against Mosaic which arises from or relates to the material submitted by You.

Certain parts of the Site contain advertising information or promotion material or other material submitted to Mosaic by third parties. Responsibility for ensuring that material submitted for inclusion on Site complies with applicable laws is exclusively on such third parties. Your correspondence or business dealings with, or participation in promotions of, such third parties and any other terms, conditions, warranties, or representations associated with such dealings, are solely between You and such third party. Mosaic reserves the right to omit, suspend or change the position of any advertising material submitted for inclusion on the Site. Acceptance of advertisements on the Site shall be subject to these Terms of Use.

 

Mosaic shall send third-party promotional mailers occasionally on your email address submitted to Mosaic. If You are not interested in receiving such mailers, You need to unsubscribe from such mailers through the opt-out mechanism provided within every such promotional mailer. Opting out of such promotional emails shall have no effect on Your subscription.

Privacy Policy
 

Mosaic Media Ventures Limited (hereinafter referred as “MMVL” or “Company”) recognizes the importance of maintaining the privacy of every user who visits our website.  We value your privacy and appreciate your trust in us. We are committed to be transparent about the data we collect about you, how it is used and with whom it is shared.

This Privacy Policy applies when you use/visit our website, mobile or tablet application, or any other online service (collectively, the “Services”) that links or refers to it. It does not govern or apply to information collected or used by MMVL or its group companies through any other means.

By visiting and/or using our website, you agree to this Privacy Policy. We strongly recommend that you read this privacy policy so that you understand our approach towards the use of your personal data.

MMVL manages mosaicdigital.com, vccircle.com, techcircle.com, vccedge.com, salesedge.tech and edgeinsights.in domains.

We reserve the right to modify this privacy statement at any time as in required.

INFORMATION WE COLLECT

We collect information directly from user(s) , from third-parties and automatically through our  websites/mobile applications.

Registration for the Services may require that you supply certain personal information such as name, age, sex, contact number, email address and demographic information (area, location, IP address etc) to register. To aid convenience, users can sign up on any of our sites, and we extend the same login credentials to sign in to any of the other sites. (Single Sign-on feature). You may also register or link your account through third party accounts such as Facebook, Google etc. 

We collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. Your IP address does not identify you personally. We also collect and may store information that your computer or mobile device provides to us in connection with your use of our website/apps such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs. We also receive information when you view content on or otherwise interact with our website/app/services, even if you have not created an account. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic on the website. This information may also be used by our advertisers/third party companies to personalize content, ads etc.

HOW WE COLLECT INFORMATION

  1. We collect information directly from you when you register with us. 
  2. We collect information (whether you are registered or not registered with us) when you browse our sites/apps, open or respond to an email from us (promotional or informational),
  3. When you post a comment on our website or raise a query/question to us through phone or email.
  4. We collect information from you when you register with us by linking your social media or third-party accounts. By doing this, you are authorizing them to share with us certain information from such accounts, and authorizing us to collect, store, and use this in accordance with this Privacy Policy.
  5. We collect information from you using third party tools, browser cookies and web beacons in order to improve user experience.
  6. Device Information: We may collect non-personal information about the computer, mobile device or other device you use to access the service, such as IP address, geo-location information, unique device identifiers, browser type, browser language and other information for the purpose of providing customized information on the browser.
  7. Location Information: Our mobile application and websites may capture your current location if you choose to enable GPS feature in the app or browser.

COOKIE POLICY, PIXELS AND TRACKING

Cookies are small text files which contain a small amount of information that is downloaded to your computer or mobile device when you visit a website. When you visit the website again, or visit partner website which recognises that cookie, your device is able to communicate with our website and the website can read the information held in that cookie.

We use Cookies to help you efficiently browse our websites and to save you time by not having to re-enter your details/preferences each time you visit. Cookies allow us to provide you with information and show you content relevant to you. We also use Cookies to analyse how our customers interact with our websites, so we can improve the customer journey.

You can choose to accept or decline cookies in your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser setting to reject cookies if you prefer. You may find more help about managing cookies in your browser: Chrome, Internet Explorer, Mozilla Firefox & Safari. This may prevent you from having complete website experience by affecting the access to some of the links, services or features. Information collected by cookies and web beacons is not personally identifiable.

HOW WE USE THE INFORMATION

  1. To Provide and Manage the Services You Request. This includes, for example, processing your subscription, sending you electronic newsletters, or enabling you to participate in the features provided by the Services. It also includes providing personalized content and recommendations to you, including by email. Through such features, we are able to bring you information and content tailored to your individual interests and needs.
  2. To Reach You: We may periodically contact you with offers and information about the Services and our affiliates, including in connection with your accounts, online surveys, legal notices, news stories, new features that you are entitled to access, and other important information. You may opt out of receiving commercial email messages from us by following the instructions contained in those email messages.
  3. To Customise Advertising: We may use your information to facilitate the delivery of targeted ads, promotions, and offers to you, on behalf of ourselves and advertisers, on and off the Services. 
  4. Understand Our Readers and Users: The Services conduct research on our users’ demographics, interests and behavior based on the information we collect. We do this to better understand and serve our users, and to improve our products and services.
  5. To Protect the Rights of the Services and others: We may use your personal information as we believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, its employees or agents, or other users and to comply with applicable law.
  6. Consent: We may otherwise use your information with your consent or at your direction.

HOW WE SHARE YOUR INFORMATION

The following provides information about entities with which we may share information. Our practices vary depending on the type of information.

  1. Logging in through Social Media Services: If you log into the Services with a social media service or if you connect a social media account with the Services, we may share your information with that social media service. The social media services’ use of the shared information will be governed by the social media services’ privacy policy and your social media account settings. If you do not want your information shared in this way, do not connect your social media service account with your Services.
  2. Business Partners: We may also share your information with business partners to provide you with services that you request.
  3. Service Providers: We may share information with vendors providing contractual services to us, such as hosting vendors, advertising service providers, and list managers. We also may share your information, including your payment information, as appropriate to process your payments for the Services or complete a transaction.
  4. Other Parties When Required by Law or As Necessary to Protect Our Users and Services: We may share your personal information as we believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, our employees or agents or users or to comply with applicable law or legal process, including responding to requests from public and government authorities.
  5. Affiliates: We may share information within our family of affiliated companies and business associates. 
  6. Third Parties that Provide Content, Advertising, or Functionality: When you use our Services, third parties may collect or receive certain information about you and/or your use of the Services (e.g., hashed data, click stream information, browser type, time and date, information about your interactions with advertisements and other content), including through the use of cookies, beacons, mobile ad identifiers, and similar technologies, in order to provide content, advertising, or functionality or to measure and analyze ad performance, on our Services or other websites or platforms. This information may be combined with information collected across different websites, online services, and other linked or associated devices. These third parties may use your information to improve their own services and consistent with their own privacy policies.
  7. Other Parties in Connection with a Corporate Transaction: We reserve the right to transfer any information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party, such as in the event of a merger, acquisition, or in connection with a bankruptcy reorganization.
  8. Otherwise with Your Consent or at Your Direction: In addition to the sharing described in this Privacy Policy, we may share information about you with third parties whenever you consent to or direct such sharing.
  9. We also may share other information with third parties in a manner that does not identify particular users, including, for example, aggregated data about how users are using our Services. 
  10. Links to Third-Party Sites: Our Services may link to third-party websites and services that are outside our control. We are not responsible for the security or privacy of any information collected by other websites or other services. You should exercise caution and review the privacy statements applicable to the third-party websites and services you use. 

ACCESS TO PERSONAL INFORMATION

You may access or modify your personal information by signing on to the website. We will not modify the information provided by you. However, you must update your personal information as soon as such changes are necessitated.

Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law(s). However, we will retain the required personal information from closed accounts to comply with law, Avoid/check illegal and/or potentially prohibited activities and to enforce User Agreements; Comply with any court judgment / decree / order / directive / legal & government authority /applicable law; Investigate potential violations or applicable national & international laws; Investigate deliberate damage to the website/services or its legitimate operation; Detect, prevent, or otherwise address security and/or technical issues; safeguard p the rights, property or safety of company and/or its Directors, employees and the general public at large; Respond to Claims of third parties; and take such other actions as may be permitted by law.  

SHOULD YOU WANT TO OPT OUT

If we possess your contact information, we may want to keep you posted about our products, services and events, through email. Should you prefer not to keep up to date with company related news and latest information on services and receive such marketing materials, please click on the unsubscribe link in the communication that you receive.

Further, a user may withdraw the consent given to the company on the website by communicating the same to us in writing on the email provided in the contact us section of the website. However, such withholding of information or withdrawal of consent may result in company not being able to provide services and facilities.

We will update your preferences as soon as reasonably practical. However, do note, if you opt out of the companies emailing list, as described here, we will not be able to remove your personal information from the databases of affiliates, franchisees or business partners with which we have already shared your personal information, prior to the date of your opt-out request.

REACH OUT TO US

For any complaint related to our services or content of the website the aggrieved person may raise the query/complaint within a period of 7 (seven) days from the date of first publication to the designated grievance officer as below:
Contact Us