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Zendesk

Zendesk snaps up workforce management platform Tymeshift

TMT

22 June, 2023

Zendesk snaps up workforce management platform Tymeshift

Bengaluru and California-based software-as-a-service (SaaS) company Zendesk said Thursday it has acquired Connecticut-based modern workforce management solution Tymeshift.   The acquisition furthers ......

Businesses need a new-age customer service approach to stay ahead of disruption

Opinion

31 August, 2017

Businesses need a new-age customer service approach to stay ahead of disruption

With the evolution of the 'subscription economy', several innovative businesses now place the customer at the heart of the enterprise. ......

Sequoia, Accel Partners invest $55 mn in Freshdesk

TMT

02 November, 2016

Sequoia, Accel Partners invest $55 mn in Freshdesk

Freshdesk Inc., which provides cloud-based customer engagement software, has raised $55 million (Rs 366 crore) in its Series F funding ......