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India will see birth of new billion dollar companies who leverage technology rather than make an innovation themselves.

I am sitting at Changi Airport of Sngapore as I write this piece, having just spent a couple of very interesting days at a conference titled “Leapfrogging Technologies” run by a group called TTI Vanguard which has on its advisory board a few legends including Nicholas Negraponte, Alan Kay, Len Kleinrock, Gordon Bell etc.

I had the honor of presenting the realities of India, and the various challenges and opportunities that exist here. Much time was spent at that conference debating the definition of “leapfrogging technology”. It was very clear that the audience, consisting primarily of senior technology executives of large multinationals, were technology biased, in the traditional sense.

In other words, the way Silicon Valley might think of leapfrogging in true high tech fashion (megabits/sec to gigabits/sec; order of magnitude better or faster). But towards the end of the conference after looking at examples in India, Bangladesh and Philippines, many realised that leapfrogging often has as much to do with technology application, often with a local twist, as it does with technology development. Let me explain further.

Admittedly VCs (including myself) have been harsh with the Indian entrepreneurial community for not being innovative enough, not thinking big and thinking incremental rather than monumental. Call it an epiphany or just a delayed “wake up call”, I am changing my thought process.

Leapfrogging In Indian Context

In India and many other developing economies, at this stage, it’s quite honestly less about groundbreaking technology development (except perhaps the MNC R&D hubs), and much more about leveraging existing technology to significantly impact quality of life, and making a business of it.

And of course, the scale in terms of number lives impacted is potentially earth-shattering in India and other developing nations. Take mobile telephony, for example. That definitely represents leapfrogging, since legacy infrastructure didn’t really exist to adequately serve a country of over a billion people. Obviously the mobile phone, once affordable, has led to over 400M subscribers on its way to many hundreds of millions more.

There were innovations along the way with respect to distribution, business model, and generally getting the scale the telecommunication sector has achieved in India. Similarly, dish has gained traction where no landline infrastructure exists (I love seeing them on top of slums, for example); and surely wireless broadband will eventually break through where no optical fiber or copper has been buried underground.

At the conference, I also had a good chance to interact with several Chinese entrepreneurs and investors. After speaking with them, and also looking at the recent success stories that have come out of China, the point that hit me like a Dhoni chauka (for readers in the US, use a 2x4 as a metaphor) across the face was the fact that companies like Baidu, Sohu, Alibaba, Ctrip, Focusmedia are Chinese companies that became massive while focusing (at least initially) only on the Chinese market.

They could do it better than their US counterparts partly due to language and cultural understanding, some technology and I would argue partially due to national pride. Similarly if we look at India, companies are emerging and will continue to emerge in a broad range of categories targeting the Indian market.

Local Winners, Local Advantage

Let’s take travel, for example. Cleartrip and Makemytrip, not Expedia or Travelocity are recognised names. For online jobs, it’s Naukri, not Monster. In matrimonial, it’s shaadi or bharatmatrimony, not match.com. Even in local search, the number one name is not Google, but Just Dial, which, by the way, gained momentum not from the new media (online, mobile) but from the old one (plain old telephony).

Then there are completely “Greenfield” areas where India holds tremendous potential. In consumer media, one could argue that India currently does not have its Amazon, eBay or Craigslist (at least at any decent scale). The entire area of online and mobile commerce holds tremendous promise. There is no real e-commerce or m-commerce for hard goods (travel, matrimonial, movie tickets are early successes for obvious reasons), due to lack of both remote transacting capabilities in many cases (credit card penetration); logistics and distribution (reverse and forward logistics) and sheer trust for online or remote transactions.

But Amazon didn’t become today’s Amazon on day 1. It took years, just like it will take years in India. But whether it is broadband connectivity (mobile and fixed); credit card worthiness platform (a la FICO score in the US) or a reliable logistics infrastructure, opportunities exist for startups to truly have an impact in making the remote commerce dream become reality, and by doing so, create India’s own online giants.

Opportunities

There are significant opportunities wherever one looks – in healthcare, education, energy/power, water, transportation and list goes on and on. Let me delineate a couple. The area of healthcare provides phenomenal opportunity. Indian lifestyle (fried food, lack of exercise) as well as hereditary linkages mean that India is a time bomb waiting to explode when it comes to diseases like diabetes, hypertension, and heart disease.

Opportunity exists to create an HMO like infrastructure (without hopefully the juggernaut that has been created in the US) that truly ties insurance, pharmacies, and the medical community. On the energy/power front, there are 400M people in this country without access to electricity. That problem won’t be solved by extending the grid necessarily, but rather by generating distributed power (locally produced; locally used). By the way, DFJ and Cisco recently sponsored the first ever Global Business Plan competition in June of this year.

Scores of plans were submitted by entrepreneurs from around the world including China, Russia, Israel, all across Europe, Latin America and of course, the US. The winner was not some quantum leap technical innovation, but rather a small company called Husk Power, with its base in Bihar, India. Husk Power is using crop husk as feedstock for distributed power generation in villages with several pilot plants already up and running. Again, this is an example of using existing technology, with more of an Indian wrapper, to address a potentially multi-billion dollar market that will lead to successful companies here locally.

The entrepreneurial success stories of the next decade or two will come from companies that are at least mostly, if not exclusively targeting the local Indian market, and within large and growing Greenfield spaces, only some of which are mentioned above.

Bottom Of The Pyramid

Then there is the entire bottom of the pyramid piece with massive opportunity around the same sectors as previously mentioned (telecommunications, education, healthcare, water, power) but with its own set of challenges around distribution, payments etc., but those issues will be addressed over time creating several large companies in the process.

The question that was asked of me at the conference was “will India produce a Google?” My answer was a very convincing “yes and no”. If one is asking the question from a technology innovation bias, then the answer is “no”, at least not in the near future (IMHO). But if one is asking whether new billion dollar companies will be created in India that leverage technology, then the answer is an absolute “yes”. Whether that happens in the next four-five years, I don’t know, but will it happen over the next decade, absolutely.

Leapfrogging: Developed Vs Developing Nations

Coming back to the point of leapfrogging, in developing nations, I would argue leapfrogging comes often as a result of Greenfield opportunities like mobile phones leapfrogging fixed infrastructure, or wimax leapfrogging landline infrastructure, dish leapfrogging analog TV, essentially where the inertia of legacy infrastructure doesn’t exist. Leapfrogging in developed nations usually involves quantum leap in technology itself or getting a whole lot more out of existing infrastructure since that investment has to be recouped. While developed nations think about better, faster, cheaper the developing nations are simply thinking of “anything at all”.

I think innovation or leapfrogging has its spectrum. When a country has nothing, going to something at all is considered leapfrogging, usually having nothing to do with technology improvement or invention, but rather either process innovation or pure execution utilising existing solutions. The next phase most likely is indianising the product or process.

To give an example, one of DFJ’s portfolio companies is Attero, an electronic waste recycling startup based in Noida (near Delhi in Uttar Pradesh). They have licensed some parts of the process but rather than fully automating the system, they have used inexpensive but readily available and trainable labour to create a more cost-effective recycling process.

Only once the existing technology is saturated or close to it, does there come a necessity to innovate as a grassroots technology level. The key question is whether India will feel that necessity or desire (one could argue that Israel doesn’t need to invent - outside of defense perhaps - but has an intellectual capital and sheer desire to do so). Finally, there needs to be an ecosystem for entrepreneurs (specially for technology entrepreneurs that US VCs tend to be biased towards) that is just starting in India. Fear of failure and stigma attached to it still exists. There is a lack of seed capital in the country to really get startups off the ground. Some are doing their part, no doubt, but much more needs to be done.

Bottom line: India is a goldmine of opportunity for smart teams that can truly execute on vast spaces. I predict that those same large spaces will produce several billion dollar enterprise value companies over the next decade. There may not be leapfrogging technology that comes out of India in the near future for the world to adopt, but phenomenal sustainable success stories will be created in India (initially for the Indian market) that leverage technology in interesting ways, and execute flawlessly to create our own version of Google, Cisco and Apple.
 
 

Comments

abs,

i agree with you when you say that indian companies will look to utilise the existing resources and infrastructure to leverage the home market and the like markets as in africa and other emerging economies.
but once those companies become very big and try to venture out into developed markets merely copying the west or providing certain costs benefit would not help.
there leap frogging technologies are going to help better and more

Manish Rathi,

Mohanjit -

Agree with you on many of your points. My worry about the Indian IT industry is slightly opposite. The subset of the Indian Software Industry - especially the outsourcing-based software services companies - which IMO had done much better than their peers around over the last decade also seem to be sputtering now. I had blogged about it a month back. (URL below). This industry also needs to re-invent itself very soon.

http://manishrathi.com/2009/10/24/software-services-organizations-callin...

However, considering the abundance of opportunities in India - as you, I am also hopeful for a bright future for India.

Regards,

Manish Rathi
http://www.manishrathi.com

Siddharth,

I am in complete agreement with some of the earlier comments. I think the question is whether Indian entrepeneurs can have the help of far-sighted people like Andy Bechtolsheim. I'm hoping NRN can do the same.

Shyam,

Mohanjit,

I liked your article, but not the title. The points you made were all perfectly valid, but one question comes to my mind after reading your article. Why do we need another Google? Why don't you localize your statement and say "Will India produce another Reliance".

When someone like you looks at India and its potential, what gets missed out is the fact that India has its own intricacies which are very well understood locally, but we have very few local VCs. So what happens is that everything gets benchmarked against a Google, Apple and Sun.

In another article of yours, you ask a question "when will we see Indians producing a cancer-cure kind of innovation instead of producing incremental innovation like producing vitamins?". This has to do with the focus of both the entrepreneurs & VCs in India on the low-hanging fruit which is making whatever worked elsewhere to work in India by localizing it.

If you want change, I guess it has to start from "you". having been an entrepreneur myself, I strongly feel that if we want to see path-breaking innovation in India, we need VCs who can think like Indians, someone who understands the psyche of the Indians and the Indian entrepreneur.

So far, most of the VCs operating in India have themes imported from elsewhere and they look for ideas matching those themes. Hence, they will end up funding those companies which mimic a Google or an Apple.

The VCs will start seeing path-breaking innovation in India provided they look for it. But most VCs in India are told what to look for, by someone else sitting in another geography. I don't say that is bad, because the LPs are from another geography.

In conclusion, if I were a VC in India, I would look for another "Mohammed Yunus" than a Larry Ellison.

Ankur,

Mohanjit (or any other VC),

A very straight, simple question -- If you were to come across a proposal that may become tomorrow's Google, are you mentally prepared to fund it?

My guess is that most VCs are not.

"This doesn't fall in our target industry, target geography,...", "Your idea is too vague...", "Show me the money...", "Build one more prototype...", "Do a market research...", "First get some paying customers..."

If Larry Page and Sergey Brin had approached any Indian VC in 1997, they would have heard the above comments.

The Indian VCs are good at making speeches, assuming entrepreneurs to be mere novices but I don't think many will have "jigar" to fund anything close to a potential Google. Yet they turn around and ask "Will India Produce a Google?"

Ankur

Taranfx,

You made some good points over here.
Yesterday, I was trying to look for a book called "The difference between God and Larry Ellison..." at Crossword. I couldn't find it. They acknowledged that the book has no demand and hence out of stock.
Then I tired another, "Inside Steve's Brain". again a similar reply form the leading books store of India.
Clearly, India has a big Road block ahead. There are not many people who are interested in even reading the success stories of the best Technical entrepreneur's of the world.
I was frustrated.

(Though I managed to get the book via some portal, but that's secondary)

Mayank Dhingra,

I have often asked myself and others the same question but trust me, nobody has put it forward like you have.

I especially agree with the fact that in developing nations like India, even the basic setup is quite a thing in itself and therefore there isn't that pressing a need to innovate at higher/deeper levels.

Examples of Naukri, Makemytrip etc also drive home a nice point of the size of our domestic market but I am quite optimistic in coming years there will be global brands based out of India.

DreamPeace,

Thanks so much for that insightful article.Reveals a lot to the younger ones.

miten sampat,

Mohanjit,

Thanks for writing such a thoughtful article.

Being in the valley, at a startup building new technology from the ground up - I often find myself making the same sort of statements "Indian companies dont focus on core-product innovation ...most companies are still in system-integration, or service optimization mode".

Much of the latter half of your article is where I found a rationale to explain the status-quo. attero is a good example of knowing when you need to innovate, and when you should rely on simple techniques.

Perhaps, the role of the venture capital & investment community at this stage is to foster companies and entrepreneurs to gradually inculcate a value for product innovation.

Often find myself, yearning to get back and start a new-media company ...perhaps in the next year or two.

-cheers,
Miten

KK,

Hi Mohanjit

The concept of "Brotherhood" is still Latin to India.Starting a business now is one thing and managing it all the way to Googlory is another.In act as pointed by you in your earlier columns it is the root to failure of all startups.Next is the Indianisation of the names.Shaadi and Naukri may well work for India but out there they will just be names.On the contrary western influence on names wont work here.India is sure a Goldmine of opportunities but with huge landmines in them.Not to forget the ease of doing business.The other day I visited www.startups.uk.I saw the most brilliant ideas and some geeky ones but their conversion chances in India are faint even to most urban developed cities.

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