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The consistently robust repayment performance of the underlying clientele is the most impressive aspect of Indian MFIs.

Warren Buffett famously said, “You only find out who is swimming naked when the tide goes out”. The current global economic crisis has left many industries exposed to the falling tide; however, the Indian microfinance industry has proven to be buoyant and has emerged thriving, or “fully clothed”.  This is quite appropriate in a country where people are fully clothed even when they swim in the waters on the ghats of Varanasi or elsewhere.

We believe the Indian microfinance sector presents an attractive investment opportunity. This view is apparently shared by investors such as Legatum, Sandstone, Sequoia, Silicon Valley Bank, Valiant, and others who have made recent investments. This industry catering to poor borrowers, which until five years ago was primarily sustained by aid money, has proven to be highly profitable.

The same borrowers, who are largely unaffected by the global economy, have now withstood the test of time, their creditworthiness demonstrated by the continuous strong repayments. The phenomenal growth of the Indian microfinance sector coupled with empirical evidence that it is relatively uncorrelated to the global economic situation, have driven significant investor interest.

Recession Proof Growth

The Indian microfinance sector has experienced massive growth, with both the number and sizes of microfinance institutions (MFIs) having exponentially multiplied in the last few years. Despite the economic crisis, the portfolio and client outreach of MFIs has grown by 97% and 60% respectively in the last financial year, implying a gross portfolio of more than Rs. 11,700 crore and 17.9 million active borrowers as on 31 March 2009.

This translates to an average loan outstanding of Rs. 6,500 and the numbers in aggregate reflect the fortune at the bottom of the pyramid. Most of the better performing MFIs have had triple digit portfolio growth rates.

This is just the tip of the iceberg though – MFIs have reached only 3.5% of the poor in India, signifying that there is an immense untapped terrain, yet to be explored. Growth has largely been skewed towards Southern India and microfinance is in its infancy in the North and the West. We describe below what has driven this strong, recession proof growth, as well as some of the sector’s challenges.

Governmental Support
The phenomenal success of microfinance has been strongly facilitated by the Indian Government, including the RBI, by having furthered financial inclusion and nurtured the MFIs over the years.

The foremost initiative is the guideline on priority sector lending for all banks, which has incentivized debt funding to MFIs, even during the current crisis. Additionally, the dedicated and sustained efforts of state owned developmental financial institutions like SIDBI, NABARD and RMK have been indispensable to fostering Indian microfinance.

Going forward, the proposed creation of a national unique identification number will make feasible tracking of individual credit histories, exposures and developmental indicators. The Government will hopefully be even more helpful in the future by enacting legislation that allows the larger MFIs, which are NBFCs and have robust systems and processes, to mobilize savings deposits.

Specific legislation on microfinance is pending approval from the Parliament and is expected to provide a proactive and focused regulatory framework, standardized reporting and increased transparency.

Strong Repayments
The consistently robust repayment performance of the underlying clientele is the most impressive aspect of Indian MFIs. Overall default rates are much lower than most banks – often less than 1%. The reasons are manifold: (1) Non-payment would mean cutting off the poor borrower’s cheapest source of funding (2) India is still a highly community-centric society, which makes social collateral (peer pressure) very effective (3) The demand for micro-borrowers’ goods and services is typically stable and often comes from others in the same economic stratum and (4) For micro-borrowers, the return on investment is much higher than the cost of debt.

Increasing Funding Options

Indian MFIs have not yet been permitted to mobilize deposits. This had left MFIs with little choice but to largely mobilize term loans from banks and on-lend the funds on to the micro-borrowers.

Of late, there have been instances of select larger MFIs issuing listed debt instruments like commercial paper and non-convertible debentures – a recent media report stated that MFIs were looking to raise Rs. 1,000 crore this financial year through the issue of such instruments.

Such securities: (1) augment the investor universe by overcoming regulatory constraints and liquidity concerns, (2) reduce cost of funding as a direct consequence of this increased universe and (3) enhance the probability of funders taking exposure for longer tenures, which will help fund micro-housing and other products having longer terms. Securitizations are on the increase, banks are enhancing exposure to MFIs and the emergence of guarantee funds is facilitating debt funding to the smaller players.

Opportunities beyond Credit

An MFI is an incredibly powerful channel to reach rural masses and, as such, is a cardinal distribution channel to market products. SKS, India’s largest MFI, has teamed up with handset providers to supply its borrower base with low-cost mobile phones. Bajaj Allianz recently infused a strategic investment of Rs 50 crore into SKS as it agreed to provide the outreach needed to mass-distribute micro-insurance policies.

Through education, healthcare, energy-efficient devices and other products, there is an enormous potential to tap into the newly aggrandized disposable incomes of rural India, as well as create income sources for the poor. These opportunities will significantly contribute to increasing the fee-based incomes of MFIs, which will be independent of their loan portfolios.

Increasing Efficiency
Microfinance is a manpower-intensive business, which makes the cost of providing services at the doorsteps of customers quite high. Historical trends reflect that the operating expense ratios of most MFIs have been consistently diminishing, primarily because of the advent of information technology and the increase in staff productivity.

MFIs are increasingly becoming tech-savvy and automation of hitherto manual processes has enabled deep cuts in cost structures. Teledensity in India has been growing at breakneck speed, touching 37% (430 million subscribers) as on March 31, 2009. Mobile banking is expected to be the next revolution in Indian financial inclusion, especially considering the incredible success that countries like Kenya have had.

Challenges
The biggest challenges of the sector are: (1) Lack of professional managerial expertise – this is rapidly changing and of late, a battery of professionals has entered the microfinance sector. Many distinguished bankers have promoted or are heading Indian MFIs, thus bringing in mainstream corporate expertise (2) Political Interference – isolated cases of interference by local administrative bodies exist but largely, the attitude has been that of laissez faire and there were no major incidents surrounding the recent national elections (3) General concern that the poor by definition must have a hard time making repayments – as discussed above, this has not proven to be the case in India or elsewhere overseas since the microfinance sector was formalized over thirty years ago.

Outlook

The steep growth rate is expected to continue through the next decade before stabilizing, chiefly because of the immense unmet demand. The Deputy Governor of the RBI recently remarked that the RBI is urging the big information technology firms in the country to facilitate the mass implementation of devices like biometric cards, so as to bring down transaction costs in microfinance.

Exit mechanisms for investors have also become much more lucid – some secondary sales have taken place and reports of upcoming IPOs have been seen in the press. There is a market for all classes of equity investors in microfinance: infusions have varied from a couple of crore Rupees to more than Rs. 350 crore.

The median P/E at which private equity infusions into MFIs have taken place in the last year has been close to 10, despite growth rates of projected earnings often being above 100%.

Conclusion
Microfinance is all around us – from the massive shantytowns of Mumbai and the rural hamlets in the distant north-east to the maid in your kitchen. Microfinance came into the public eye after Dr. Muhammad Yunus and the Grameen Bank were awarded the Nobel Peace Prize in 2006 for the decades of developmental and economic alleviation in Bangladesh.

This was a testament to the double bottom line approach that emphasizes both profitability and social impact. Newsprint is replete with articles on this silent socioeconomic revolution. Investors are also increasingly realizing why this asset class is so attractive.

For those not invested in an Indian MFI yet, the words of Victor Hugo come to mind: “No one should resist an idea whose time has come”.
 
(Eric Savage is Managing Director at Unitus Capital and Abhishek Fogla is Associate at Unitus Capital). 

 

Comments

shyamal ray chowdhury,

Micro Finance is the real path of the growth of indian present economy.

xyz123,

I find it difficult to comprehend why a gold loan company like Manappuram Finance is not ever counted amongst MFIs. SKS et al are not the only valid business model in this space. It typically has small ticket size loans (< 15000) with gold as collateral. That certainly ensures a very low default rate and the company makes a great roi. And of course, they have grown pretty big over time.

Arindom Datta,

Congratulations, Eric and Abhishek for the article and then following up all the queries with insightful comments. Some articles on esteemed journals do not respond to informed queries/concerns. One very important aspect any casual observer needs to understand is the interest rates charged by MFIs are based on the 'costs' - interest cost, transaction cost and risk costs. While the financial cost and transaction costs remain very high due to the unique structure of the MFIs, the risk costs have been admirably low and has been the key driver for the interest being taken by the banks and the equity investors. The only way to drive down the interest costs would be to access capital markets (happening in a small way) or access deposits (barred by regulations). The transaction costs are decreasing and use of modern innovative technology would drive down the cost in the future. It is impererive that the MFIs remain viable and sustainable and are well capitalised for growth.
The other worry is sporadic articles appearing in the media damning the sector or making prophetic statements based on localised issues. All leading MFIs are well aware and on top of such issues and the nature of the business takes care of covariance risk.
Needless to say, investments in internal systems and customer education needs priority.
We need to clearly understand that the MFIs are providing financial services at the best terms and conditions possible to the underserved and financially excluded in a sustainable manner-nothing more and nothing less.

Niketa,

Eric, Great Article and a great overview of the Microfinance industry.
I subscribe to the financial success and the prospect of the industry. The NCDs and the PSL is what has been driving the growth. I see this as supply driven growth and I am sure some investors have seen great exit multiples on secondary sales. However, I have some concerns about the explosive growth and it sustainability .
The assumption that repayment rates seen in South India will be seen in the rest of India where there is unmet demand should be made with caution. Socioeconomic and demographics vary greatly across India and hence the growth in rest of India might not be as mighty as that in South India where there have been higher rates of literacy. The industry right now seems concentrated in Andhra Pradesh only and most borrowers are women. This might not hold true in north India. I’d be curious to know if there are regional and demographic patterns of costs and repayment rates.
I am fully confident of the potential technology will have on the bottom line but isn’t technology fraud a risk to be considered too? How would the cost of controls impact the bottom lines of MFIs ?

Ashish Abrol,

Thank you for writing this very informative and descriptive piece on the MF industry. The rapid growth of this industry over the past decade has not been short of fascinating. Besides the obvious economic gains to be derived by the industry participants, the industry is an incredible source of social change. Despite all the positives that surround the industry, I cannot conceal my concern with the long term soundness of the business model. Here is why.

1. You have cited a few reasons for the superior repayment track record in the industry. To my mind, this pattern cannot and will not continue forever. As borrowers at the bottom of the social structure, you claim, they exhibit a different social behavior. Maybe. However, as these same people integrate into the mainstream (5 - 7 years), their behaviors will begin to resemble those from a higher social strata. Unfortunately, “higher” in this case implies morally more undesirable. For the purposes of this writing, I will refrain from passing moral judgment but suffice to say I see no reason why a superior repayment track record will continue forever. Consequently, this will hurt margins.

2. “Interest rates of 24-32% are affordable because the alternative is 100%!” Smoking might lead to slower death than consuming heroin but is that enough reason to make a case in favor of smoking? I think not. Both smoking and heroin are undesirable just as 24-32% ROI is unsustainable over a long period of time.

3. Over time, there will be consolidation of means of production at the village level. As that happens, individuals will consolidate or perish. As consolidation occurs, the higher interest rates will not only be unaffordable (read-economically unviable) but the same people will have access to alternative financing options (banks) at lower interest rates.

The years 2008 and 2009 have been instrumental in educating us all on the ills of excess. Even more importantly, the downward spiral in the economies world over has helped demystify a few popular myths: (a) India is decoupled from the world economy, (b) India’s hallowed 300 million consuming middle class, (c) equities, commodities, real estate and fixed income are uncorrelated asset classes. In hindsight, we all know, these were myths. Similarly, it is important for MFI’s not to fall prey to the statistics of the past –most importantly about repayment track record and ability of the consumer to absorb higher interest rates. I’m in no way implying that the MFI is a fad but it might serve the industry well to consider not where it is today but where it is likely to be 5-7 years from now. The idea in your article of using your network as a distribution arm for retailers I think is a brilliant one. I feel strongly about this because of the extremely rickety and inefficient distribution system that exists today for reaching end consumers in India. Owning this distribution channel, I feel, is a gold mine. Over time, I will not be surprised if this revenue stream continues to gain a larger and larger share of a MFI’s overall profits. Eventually, there might be money to be made as intermediaries for bank loans! Radical but likely. Instead of having to raise your own funds, it might be worthwhile to act as intermediaries for banks without risking your capital. Needless to say, such a model is some time away. However, it may not be entirely impossible to imagine a MFI as the new Wal Mart for the disenfranchised –a fee based model for money transfers, demand drafts, insurance policies, mutual funds and maybe advise for that crazy family holiday to Honolulu?

Ashish Abrol

Eric Savage,

Dear Ashish –

Thank you for your comments.

In answer to your specific questions:

1) I agree that over time as borrowers become more successful economically and move on to individual loan products, it is quite possible their repayment rates may decline. MFIs should be able to detect any deterioration in repayment rates very quickly given the weekly repayment schedules and take steps to react to this. Such steps could include a) focusing just on poorer clients, b) taking advantages of economies of scale of servicing these larger clients as well as technology advances, and c) diversifying into other products such as savings, insurance, remittances and many non-financial products as you have indicated in your comment.

2) I cannot comment on the relative health risks of smoking tobacco versus consuming heroin… . I do fully agree that interest rates should be brought lower over time, and they have been reducing over 1% per annum the last few years. At the same time I would point out that many studies show poor clients’ return on investments make these levels of interest rates affordable. For example, SKS’ research has indicated that “borrowers earn anywhere from 25%-200% more than the interest rate charged, due to low infrastructure costs, no tax or legal costs, and the overall capital cost that is just a small percentage of the total cost.” (http://www.sksindia.com/faqs.htm). One other point, while I expect microfinance interest rates to decrease, I wouldn’t call them unsustainable. Credit card interest rates, of course, are still even higher than microfinance interest rate levels in India and many other places.

3) I fully hope and expect there will be increased production efficiencies at the village level. This will lead to some people thriving and others needing to move into other businesses. To the extent banks can fund these larger enterprises at more competitive rates, that is a great thing. As indicated in my answer number 1 above, there are many ways that MFIs can adapt to compete.

Thanks again for your comments. Eric

Krishnan,

A good article! I have read similar articles. I have a couple of comments and a couple of questions.

Comment 1: Global recession is less likely to hit this sector because they neither benefit a lot nor suffer heavily from global happenings. These people swim in a different sea where the "tide going out' happens when monsoon fails. So, 2009-10 may be the year to test for the naked bodies.

Comment 2: That the poor in India are more truthful in returning the loans was first demonstrated by hire purchase companies in the 1980s.

Question 1: Why hasn't this phenomenon spread outside of South India? More specifically, why is it concentrated heavily in just one state, Andhra Pradesh? Is the continuing drought in states like Maharashtra and MP (where farmers commit suicide) the reason? If yes, this confirms my Comment 1.

Question 2: Micro-Loans should help generate business by the recipients. But there should exist somewhere a limit to this process unless those businesses spread their wings outside of the borders they operate. Has there been any study on this?

Question 3: Why don't those "high interest charging local money lenders" fight by lowering their lending rate?

krishnan

ajit grewal,

have the following to say
1. It is true these people swim in a different sea. It is also true that some of them are in a position to survive on two meals a day when needed, and a large number of them are able to change eating and spending habits to meet contingences. They have not yet got used to a 'set' life and have few social issues to bother about. However change is happening with competition to lend to them.
2. Until we teach them differently by getting them to fill in incorrect information on loan applications - with or without the assistance of MF Institutions.
3. MF Institutions have been responsible for money lenders lowering their rates of interest. It is a pity that the government deems it fit to sink money at concessional rates into banks - rather than provide MF with the same facility and result in a lowering of MF interest rates and therefore money lender rates
There is a fascinating world out there.

Ted Markswent,

the way i see it, its a big subprime bubble being set up all over again. Have been working in the northern state of uttar pradesh where repayments are unheard of. I think the collateral based lending system is the only one that makes sense.

Neha Khare,

Insightful article...
Some questions from a lender's perspective :

1)As rightly pointed, most of these MFIs are covered under priority sector by Banks and hence financed at PLR and sub-PLR pricing by them. How do you justify their charging usurious ROI (around 35-50% p.a ) from the borrowers (This in addition to processing fee, loan protection fee, Insurance charges, administration fee etc). Given such gross commercialism, how do you rationalize the so-called "social" aspect of such MFIs?

2) with a surge in number of MFIs, a lot of borrowers take loans from multiple MFIs , often for same end use. How do you prevent such double financing and the borrower getting into a "debt trap" wherein loan of one MFI is repaid by taking loan from another ?

3)The new age MFIs are indulging in portfolio sales to Banks . In such a scenario, how do you ensure that a particular MFI is not a fly-by-night operator and here for good?

comments/viewpoints solicited....

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